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CobbLinc Paratransit Customers Asked To Confirm Their Rides

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A photo of a CobbLinc Paratransit reservationist on the phone taking a call with the text "Confirm Your Ride" overlaying the image.
October 20, 2025

The recent, widespread Amazon Web Services (AWS) outage has caused a few bumps in the road for CobbLinc's Paratransit services, which rely on the global cloud computing infrastructure for their daily operations. While the internet-wide issue affected everything from major social media apps to financial platforms, CobbLinc staff are working to ensure minimal disruption for our customers who depend on the service for essential Paratransit transportation.

CobbLinc is now encouraging all Paratransit customers to call and confirm their reservations to ensure their rides for tomorrow go off without a hitch. By making a quick call, riders can help staff streamline the final service restorations following the AWS issue. Customers should confirm their trip and speak with an agent by calling 770-427-4444. Operators are standing by to assist from 8 a.m. to 5 p.m. CobbLinc will continue its workarounds until the AWS issue is solved.